Booked in twice, took 2 days off work, they never arrived either day and not heard since from them, thanks...Owner responded denying its them but I can prove by correspondence same company. Disappointing
16:54 15 May 22
Good Service and nice Experience - Spoken to Richard and Craig on a couple of occasions and exchanged ideas on the best product to be fitted and received relevant quotation. Once agreed and within 3 working days Josh and Scott fitted the bollard doing a good job and properly cleaning the whole area . Very satisfied Tks .
07:23 11 May 22
Extremely pleased with the installation and result of telescopic bollard. The three men who fitted it were very helpful in explaining everything to me and did an excellent job. Would highly recommend this company.
09:56 08 May 22
Had two bollards R5 fitted this morning in Knaresborough very very impressed with the 2 men who came to install the bollards very professional and the work was excellant no mess whatsoever and they were quick but most of all they listened to me and advised me!The bollards look amazing and look very smart outside my 🏡You need to look after staff like this very hard to find these days they make the difference the success or failure of a company !!!Well done boys ! and thank you
21:46 14 Mar 22
Fantastic service. We have had 3 separate installs completed by Richard and the team have been amazing. Kenny came to do the fit and I could not praise him enough. Amazing company and will recommend them. We’ve had telescopic bollards fitted and they look amazing. A very neat job
13:10 07 Mar 22
19:19 03 Mar 22
Great install of 5 * R5 bollards on block paved driveway. Clean, quick and good quality work. The bollards offer a peace of mind for the family cars!
14:11 02 Mar 22
Very happy with the sevice from contact to completion, both richard and craig helped me decide on what bollard is best for me and the two lads who turned up to do the job were both great lads and did a great job, would deffo recomend these guys...
05:11 22 Feb 22
The job was done in quick time well fitted a very professional company I would have no hesitation recommend them to family and friends. Great job.
Tony & Kirsty Lyle
21:48 21 Feb 22
From order to job complete in 24 hoursFirst class serviceVery professional and friendly installation teamWould recommend this companyFive starMr J Barton
21:35 21 Feb 22
The good reviews are the opposite of my experience. I had agreed a price and date/time for an electric bollard to be fitted at my home with this company's MD. On the day of install I awaited the installers arrival and then called to get an ETA when they didn't arrive. Long story short, I took the day off and they didn't arrive. They couldn't tell me when they would come after I chased all day never receiving a call back. Then, they attempted to, in my opinion, extort extra money out of me as they claimed they hadn't quoted for a feature that I'd asked for from initial conversation. Finally the MD, instead of being professional, started to tell me his life's problems whilst calling me "arsey". I've cancelled as I have no faith they're able to provide a professional product/service. They've cost me money from my wasted day off which I await recompense for. Very disappointing and I advise you talk to actual satisfied customers rather than be swayed by the seemingly positive reviews like I was.
19:33 21 Feb 22
After making contact via email, they contacted us the very next day. Job booked in fast, the fitting team arrived exactly what time they said they would.Great team and the job was done to a very high standard. Would highly recommend, definitely be using again in the future.Thank you.
11:01 16 Feb 22
Fantastic all round service from Bollard Security. I decided to place an order on Saturday afternoon and was contacted later that weekend to arrange an installation for Monday, brilliant turn around, quality product and excellent installation. Will definitely purchase from Bollard Security again.
19:47 07 Feb 22
From start to finish everyone at Bollard Security has been super helpful and professional. Fitted within 3 days of my first phone call. Kenny who came to fit it was brilliant, called to let me know when he'd be there and was really helpful too. Really quick job and no mess at all. And the bollard is as solid as a rock. Thanks very much.
14:25 05 Feb 22
From ordering to installation, the level of professionalism is second to none. The bollards were fitted within 5 days and the installers carried out the work quickly and neatly, leaving no mess. A full explanation of how they should be used and locks maintained was provided. Excellent service, keep up the good work.
10:40 03 Feb 22
Just had a bollard fitted. Kenny and Josh did a fantastic job and I'm very happy with the result. Would happily recommend to anyone
10:53 02 Feb 22
I contacted Bollard Security for an initial consultation. I found them very knowledgeable & easy to deal with as they talked me through their products & installation process.From accepting their recommendation, to the actual installation time was very quick & hassle free. The installation team have done a really professional job to a high standard, which I am more than satisfied with.I would thoroughly recommend using these guys if you want some extra security & peace of mind.
13:19 28 Jan 22
Just been fitted by two really nice guys, rang before hand to give me an idea of time. Very neat job, explained how they worked which is simple. Spoke with Richard and got sensible advice on what would be best for me and how many. The guys took great care on finishing off the area around the bollards. Easy website, communication brilliant, very good value, really pleased all round with these. Thank you.
14:38 25 Jan 22
Brilliant service all round. The products are of very good quality and the installation was quick, hassle free and professionally carried out. All this at a competitive price too.Also important is that it was easy to communicate with the company to discuss any issues.I would highly recommend.
11:25 25 Jan 22
Great job of installing the bollard (S5) onto our driveway this morning (25 Jan, 2022). The two guys (and dog) were great - very professional and friendly! Very happy with the result, and I'm sure more orders will follow from our neighbours.
10:46 25 Jan 22
I contacted Bollard security who provided me, with a very proffessional service and the fitting of the bollards on my driveway were second to none, would thoroughly recommend and look forward to working with them again.
20:57 22 Jan 22
Really good experience with Richard and Kenny - job done within 3 days, very quick and great quality finish- would highly recommend!
13:06 19 Jan 22
Richard and the team provided an excellent service from start to finish. Their pride in their work was evident and is justified by a great end product with everything finished and tidied to a high standard. The team took on board any concerns raised, taking time out to discuss and find a suitable solution. They will be first point of call for bollards in the future. Great job, thank you.
15:03 18 Jan 22
Apart from a slight issue with our car park initially. The team that turned up to fit the bollards were very prompt, did a brilliant job, and left no mess. They were very pollite, and their attention to detail was second to none. Thank You a very nice job done, looks brillianr
15:54 17 Jan 22
Bollard Security’s service is excellent and very professional. They installed the bollards within a few days of contacting them - they advised us what we needed and did an excellent job. Friendly service with regular contact. Very tidy, no fuss and no mess. The bollards look great and I’d highly recommend Bollard Security.
10:46 17 Jan 22
Great communication and genuinely helpful. Would recommend if you are considering fitting bollards 100 %. Excellent customer service !
10:20 05 Jan 22
Very quick response, informative and does the job to deter any chances!
10:44 19 Dec 21
Richard and the team were A1. Their product, support, customer service and installation times are unrivalled today! By far the best service I’ve had in the UK for many many years. Anyone who chooses to have a bollard is daft not to use Bollard Security Limited
09:07 16 Dec 21
What an excellent company and service they provide. These security bollards might seem expensive but they certainly look and feel like they would stop a tank! The installation was done by 2 very friendly guys, who called an hour before arriving at the planned time. They got to work and we’re done in an hour, and the results are great. The finish around the base of the bollard is very neat and tidy and it only took an hour. I went for the ‘R14 670 lift assisted’ and I’m very pleased with it. Simple to use, easy to lift and it looks very secure. Thanks for a great job!
20:32 15 Dec 21
Very good experience with the Bollard Security team. Good communication throughout and an excellent installation, 5* company.
17:31 08 Dec 21
The Bollard Security team recently installed two telescopic bollards on my driveway. From initial contact to installation, the entire team was incredibly professional. The installation team was very efficient and friendly, taking the time to properly explain the installation process and then how to use the product once installed. Very happy with the product and I would highly recommend the team.
13:11 06 Dec 21
Fantastic turnaround, spoke on the phone late on a Monday, by Thursday the same week the bollards were installed. Very Professional and polite - would definitely recommend!!
08:48 03 Dec 21
13:29 01 Dec 21
Very polite, helpful and efficient. Cleaned up very well and left the drive in perfect condition. Would highly recommend
10:21 26 Nov 21
After a burglary ande taking of our vehicles , we approached this company for their bollards ,,Within 4 days , they were on site , at the time that they had agreed , and within 2 hrs , the bollards were up ,,Professional , fast , and clean and friendly service ,,Thank you Richard and co , we definetely feel a lot safer ,, they ( the thuevrs) hopefully won’t feel the need to break into the house for car keys ,,I recommend this company for sure !!!!
18:09 18 Nov 21
My bollards were installed quickly, efficiently and cleanly by a friendly couple of lads, I'm impressed with the quality of the bollards and the actual install, a job well done, thank you, Dean Whiley.
13:58 16 Nov 21
Really impressed with the service provided and the prod! Communication and installation were first class - highly recommended!
17:52 15 Nov 21
The installation team were very professional and I could not believe how quickly they had installed our new security post. They explained very concisely how to operate the post and more importantly how to maintain it.I couldn't be happier with the install and wish we had done it sooner.
13:36 15 Nov 21
Whilst the Bollard is great and was installed well, this company’s inability to manage customers experience is poor. The 4 day guarantee on their website is a myth. I was given a date and time for installation, 5 days after my second contact with them, as their office staff didn’t respond to the first phone call with the owner, who was out and about at the time of the call. They didn’t show up until the next day. I was then promised a 3 year guarantee in compensation, which hasn’t materialised.As I say, the product is good but you take the risk of spending a lot of time on the phone to sort things out.
Alison “Ally” Clapham-Carter
09:27 15 Nov 21
19:17 12 Nov 21
First class service and quality with the installation of 27 telescopic bollards at the hotel. The team were professional and the job was very well executed. Having spent considerable time researching this market and obtaining quotes from competitors, i would have no hesitation in using bollard security again on price, quality and responsiveness.
13:56 12 Nov 21
After searching online for a security bollard and reading the reviews I decided to contact Bollard Security for a quote. Although based in Yorkshire there was no problem in coming over to Manchester to do the job.The guys, Caleb and ?Sean, arrived on time at 8.30 and set too in measuring up and removed some of my block paving. They did a fantastic job, were very tidy and did a brilliant job of cutting the block paving to fit neatly back in place when finished. They hosed down the drive around where they had worked.Before leaving they demonstrated how to raise and lower the bollard. Payment was done there and then on my card and a receipt was sent to my phone instantly.I am very pleased with the product and service given together with the added security of the bollard. I have no hesitation recommending this company.
19:31 11 Nov 21
Superb, professional service from Bollard Security. Very quick turnaround from speaking to Craig in sales to installation by two friendly guys within days. If more companies had this positive work ethic our country would be a much better state. Well done Bollard Security Ltd!
10:14 11 Nov 21
What a great service I've received from this company. Both the sales and installation teams were great. From the ordering to the installation, everything was as promised.The bollards I chose were Square, Yellow in colour and and perhaps not everyone's first choice. However in my high crime area have been praised by everyone in the neighborhood. Strong and visible as a lasting deterrent to any attempting a car theft.REGARDING USE AND QUALITY 10/10
17:05 07 Nov 21
Craig extremely helpful after original bollard needed replacing due to extensive damage. Fitter who attended did a great job too, kept me informed all the way. Highly recommend
20:36 05 Nov 21
Very pleasant experience. Instant chat on website. Got price, agreed colour and discussed fitting. Bollard was fitted by 3 tradesmen who made an excellent job and took a lot of care in aligning the bollard and making it flush with the pavings. I liked the fact that no deposit was requested with full payment on completion. Communication was good both verbal and emails and texts. I am really pleased with the product and the service received. Thank you Richard and team.
20:27 05 Nov 21
not much else to say but 5 star service start to finish, Great workmanship and communication start to finish.would whole heartedly recommend Richard and his team to anyone looking to secure their vehicles. thanks
15:48 05 Nov 21
I contacted Bollard Security after finding them on Google. I got an instant price over the phone and the installers came within the guaranteed four day’s for installation. They actually did it two days after I agreed to go ahead as they were in the area which was great. Very quick and efficient service, Richard is really approachable and happy to answer any questions and the fitters were very polite and professional and cleaned up really well after too. Amazing service, quick, efficient, friendly and a great price, what more could you ask for? Five stars from us!
15:09 05 Nov 21
Very good service! Amazing product. Can’t complain! Will definitely use again for future properties and would 100% recommend 👌
13:18 05 Nov 21
A little chaotic with admin but the installation looks ok